Maintenance.
We offer maintenance contracts, bespoke or à la carte. This solution can be adapted to the maintenance needs of your unit throughout its operating life.
Our Drago Service maintenance plan includes:
- Warranty for parts replaced between two interventions
- The clarity of the operations carried out thanks to an intervention schedule
- Controlled immobilization of the unit
- Compliance with current standards according to your field of intervention
Our objective: to guarantee you the maximum exploitation and durability of your vehicle at a controlled cost.
Parts & Accessories.
For designers and manufacturers, we can guarantee together with our partners the long-term availability of original spare parts.
Our spare parts inventory allows our Drago Service logistics team to respond responsively to your requests.
We provide you with documentation to facilitate the monitoring of your unit throughout its operation and the clear identification of spare parts.
Ressources.
At Drago-ISI, we plan ahead for how a Drago units will be serviced at every stage of production, whether we’re designing, engineering, building, upfiting and/or delivering your Drago units. That’s also why we put resources at your fingertips, where they can be more easily accessed, whenever you need them; 24/7.
OPERATIONS & SERVICES MANUALS
If you’re missing the operator’s manual for your Drago, you can download a digital (PDF) replacement for free.
Training.
Upon acquisition and throughout the life of your unit, human training is essential to get the most out of your Drago equipment.
Our expertise in firefighting and user feedback from the field has enabled us to design training modules tailored to your operational needs: from vehicle use to diagnosis, through maintenance.
Provided by Drago Service trainers or the teams of our partners, our training courses are intended for users and maintenance teams.
3 levels of support:
- Commissioning and handling of the Drago unit
- Standard and specific training
- Technical upgrade
Our trainers welcome you to Drago’s production unit or directly to your site.
At the end of the training, you will receive a certificate.